Frequently Asked Questions

SHIPPING

1. Where does Wright’s Orchard ship to?

  • Wright’s Orchard currently ships within USA.

2. How much does shipping cost?

  • We offers free shipping in the USA
  • We offer standard shipping via trusted carriers such as USPS, UPS, and FedEx.

3. How long will it take to receive my order?

  • Generally, orders within the continental United States arrive within 3-4 business days.

4. Can I track my order?

  • Yes, once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery online.

Return Policy

1. What items are eligible for return?

  • Most items purchased from Wright’s Orchard are eligible for return, provided they are unused, undamaged, and in their original packaging. Items must be returned with all included accessories, manuals, and documentation.

2. How do I initiate a return?

  • To initiate a return, please contact our customer service team at                           Email: support@wrightsorchard.com or call us at Phone: +1 (631) 951-0250 to request a Return.

3. Who is responsible for return shipping costs?

  • Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method and purchasing shipping insurance for returned items.

4. What if my item arrives damaged or defective?

  • If your item arrives damaged or defective, please contact us immediately. We will arrange for a replacement or refund, including any applicable return shipping costs, depending on the nature of the issue.

Contact Us:

If you have any additional questions, please feel free to reach out to us at:

  • Email: support@wrightsorchard.com
  • Phone: +1 (631) 951-0250

Thank you for choosing Wright’s Orchard for your renewable energy needs!

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