These Terms and Conditions (“Terms”) govern your use of the website wrightsorchard.com (the “Site”) and any related services provided by Wrights Orchard LLC (“we,” “us,” or “our”), a company registered in Kentucky, United States. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Site or services.
Table of Contents
- Definitions
- Account Registration
- Products and Pricing
- Orders and Payments
- Shipping and Delivery
- Returns and Refunds
- Intellectual Property
- User Content
- Prohibited Activities
- Privacy and Data Protection
- Disclaimer of Warranties
- Limitation of Liability
- Indemnification
- Governing Law and Dispute Resolution
- Changes to These Terms
- Termination
- Severability
- Entire Agreement
- Contact Information
- Additional Policies
- Google Merchant Center Compliance
- WooCommerce Integration
1. Definitions
- “Content” refers to all materials on the Site, including text, images, audio, video, and interactive features.
- “User Content” means any content submitted by users, including product reviews and comments.
- “Intellectual Property Rights” means all rights related to patents, copyrights, trademarks, and trade secrets under applicable laws.
2. Account Registration
2.1. To access certain features of our Site, such as purchasing products or services, you may be required to create an account. You agree to provide accurate and current information and to update such information when necessary.
2.2. You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at support@wrightsorchard.com of any unauthorized use of your account.
2.3. We reserve the right to refuse or cancel any account registration at our discretion.
3. Products and Pricing
3.1. Product Information: We make every effort to ensure that product descriptions, images, and pricing on the Site are accurate. In the event of a discrepancy, we reserve the right to cancel or refuse any orders placed with incorrect information.
3.2. Pricing: All prices are listed in US dollars and are subject to change without notice. Prices are valid only for products purchased through our Site.
3.3. Availability: While we strive to maintain stock levels of our products, availability is not guaranteed.
3.4. Product Safety: Follow all instructions and safety guidelines for the proper installation and use of our products. Seek professional advice when necessary.
4. Orders and Payments
4.1. Order Acceptance: We reserve the right to accept or decline your order for any reason, including but not limited to stock levels, pricing errors, or payment issues.
4.2. Payment Methods: We accept Visa, MasterCard, American Express, and PayPal. All payment information is encrypted to ensure security.
4.3. Payment Processing: By placing an order, you authorize us to charge your selected payment method for the total amount, including taxes and shipping, where applicable.
4.4. Order Confirmation: After placing an order, you will receive a confirmation email. This acknowledgment does not confirm acceptance of your order.
5. Shipping and Delivery
5.1. Shipping Methods: We offer multiple shipping methods. Shipping costs will be calculated at checkout. All orders within the continental United States are eligible for free shipping. Shipping Policy
5.2. Delivery Times: Processing typically takes 1-3 business days, with delivery within 4-7 business days after shipment.
5.3. Tracking: A tracking number will be provided once your order is shipped. Order Tracking Page
6. Returns and Refunds
6.1. Return Policy: We offer a 30-day return policy. Items must be unused, in their original packaging, and accompanied by proof of purchase. Returns & Refund Policy
6.2. Return Process: To initiate a return, contact us at support@wrightsorchard.com with your order number and reason for the return.
6.3. Damaged or Defective Products: If a product is damaged upon arrival, please contact us within 48 hours.
7. Intellectual Property
7.1. Ownership: All content on the Site is owned by Wrights Orchard LLC and is protected under U.S. and international copyright and trademark laws.
7.2. License: We grant you a limited, non-exclusive, revocable license to access and use the Site for personal, non-commercial purposes.
7.3. Trademarks: Wrights Orchard LLC’s trademarks, logos, and service names may not be used without our prior written consent.
8. User Content
By submitting content to the Site, you grant us a non-exclusive, royalty-free license to use, modify, and distribute that content.
9. Prohibited Activities
You agree not to engage in illegal activities on the Site, including transmitting harmful content, interfering with the Site’s operation, or impersonating others.
10. Privacy and Data Protection
Your use of the Site is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Privacy Policy
11. Disclaimer of Warranties
The Site and its contents are provided “as is.” We do not guarantee the uninterrupted availability of the Site or the accuracy of its contents.
12. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products.
13. Indemnification
You agree to indemnify and hold Wrights Orchard LLC harmless against any claims arising from your use of the Site or violation of these Terms.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of Kentucky, United States. Any disputes will be resolved through arbitration in Owensboro, Kentucky.
15. Changes to These Terms
We may update these Terms at any time. Updates will be posted on this page.
16. Termination
We reserve the right to terminate your account or access to the Site at our discretion.
17. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force.
18. Entire Agreement
These Terms represent the entire agreement between you and Wrights Orchard LLC.
19. Contact Information
For any questions, please contact us at:
- Business Name: Wrights Orchard LLC
- Company No: 1341310
- EIN: 99-1318771
- Email: support@wrightsorchard.com
- Phone: +1 (859) 399-3332
- Hours: Monday to Friday, 9 AM to 5 PM Central Time
- Address: 5340 Summercrest Dr, Owensboro, KY 42301, United States
20. Additional Policies
Please review our additional policies, including the Shipping Policy, Returns & refund Policy, and Privacy Policy.
21: Google Merchant Center Compliance
All products listed on our Site comply with Google Merchant Center policies, including accurate descriptions, correct pricing, and relevant shipping information.
22. WooCommerce Integration
Our Site is integrated with WooCommerce for managing orders and inventory. Any issues related to WooCommerce functionality.